Green Koi
Customer Reviews
I enjoy the kind atmosphere and helpfulness of the experience it will get the two ?? ?? up from this guy
I’m a fairly new cannabis user and this is only the second dispensary I’ve visited, but it’s a really nice one. The staff is very friendly and knowledgeable. The products are displayed. There’s even a little counter to sit at. The only thing lacking is a selection of CBD products for pets. There’s recommendations for dogs but not cat
Sunday | 9:00AM - 8:00PM |
Monday | 10:00AM - 8:00PM |
Tuesday | 10:00AM - 8:00PM |
Wednesday | 10:00AM - 8:00PM |
Thursday | 10:00AM - 8:00PM |
Friday | Unknown - 8:00PM |
Saturday | 9:00AM - 8:00PM |
489 Reviews
I’m a fairly new cannabis user and this is only the second dispensary I’ve visited, but it’s a really nice one. The staff is very friendly and knowledgeable. The products are displayed. There’s even a little counter to sit at. The only thing lacking is a selection of CBD products for pets. There’s recommendations for dogs but not cat
I enjoy the kind atmosphere and helpfulness of the experience it will get the two ?? ?? up from this guy
Imagine walking into a calm oasis of tranquility- it’s the same with Green Koi. From curb appeal to the decor to the friendliness people ever - it’s an experience in itself
Everyone is super nice, great quality selection, convenient drive-thru, and affordable! One of my favorite locations.
Love to see they're a socially responsible business by giving back to the community. They're currently offering 30% off all Feb on Wyld gummies, with the proceeds going to Sylvia's Place charity. It's great to see a dispensary that truly cares about making a difference
This so far the best store I've stepped into. Bummer tgat only while working down state can I shop there. I tell folks all the time about my experience w GreenKoi I super dig it! Thanks Maybe have another store up north way? MK
Felt so comfortable here and everyone was super friendly and helpful!
Customer service is a cut above everyone else, people that actually want to work. Very fair prices and a lot of different deals.
The bud tenders are always very helpful and quick to answer any questions.
Went there for the first time yesterday and I have to say it’s a great place. From the overall vibe and layout to the customer service, it’s a great place to go!
Fast, friendly, and great service! Products are ALWAYS top notch! Highly recommend!
I know very little re Cannabis but I was told that it could help my aching legs caused. by Lymphodema. The folks at Green Koi were very helpful recommending cannabis infused gummies. They worked to significantly reduce the pain! THanks!!!
Great selection, great prices! The staff is friendly and knowledgeable!
Everyone is friendly & helpful. The budtenders make sure to stay updated on the current sales & try to keep every customer happy & satisfied. They try to remember all the regulars & treat every single customer as a friend.
Beautiful space. The coolest bathroom I’ve ever seen in a dispensary. My budtender Nick was knowledgeable about products and made great recommendations.
Finally found WYLD elderberry gummies to help with me not being able to sleep at night!! Thank you Green Koi
Great staff and great service
Best cart prices. I seriously can’t find any better deals than Green Koi. Especially on cresco products. Love it
Here's what you need to know: I had zero experience entering...the staff could not have been more friendly and knowledgeable. I was overwhelmed walking in, but the staff eased my brain and helped me choose the right products.
Very clean and organized. The employees were very knowledgeable and helpful. Thanks...
Employees are all very helpful, without exception. Great selection of products and helpful advice in choosing the product best suited to my needs.
So i was surprised how many dispensaries are in Douglas,but after being to three different ones i can say Green Koi exceeded my expectations,great service,great vibes and super dope prices.Green Koi or nothing lol
Green koi is top notch service with very attentive and informative staff!! Always stop by or take small detour to make it in!
Stopped by the Green Koi after a long ride and a day of beachcombing. Amy was kind enough to suggest a natural dermapatch to help my leg and hip pain. No needles! No pills! No more pain! The whole staff were professional, educational and kind to an aging man. The place is chic and has a definite upscale feel. Prices were competitive
The owner rents to many dozens-hundreds of people in Chicago.. 140 evictions in 3 years. If you think he treats customers and employees better than he treated his tenants you'd be wrong lol. Take your money elsewhere they overcharge and lie about donating to charity anyways.
They had Marijuana in there
I presented the folks at Green Koi with the issue I was having with painful sciatica. We decided to try Mary's The Remedy 1:1 tincture. It works! My pain is gone and I've also noticed that I am much more focused on tasks such as writing or gaming. My experience at Green Koi was very professional and accommodating.
My 1st dispensary experience & it was totally seamless! Justin was very knowledgeable & expedient. Building is very elegant & well maintained. Great service & wonderful merchandise. Had a very good Sunday afternoon…& evening! ??
They always have a wide variety to choose from and everything is reasonably priced. Their staff goes above and beyond, everytime! They are so friendly and knowledgeable. They've even given me some stellar recommendations a few times, as well. I drive 35-40 minutes away just to get my products from them. I have yet to be disappointed.
These guys are the perfect combination of the right people, right place, and right products. All of this at a great price point. In nearly 30 years of being involved with medical cannabis from here to California, I have only seen a few places hit the mark like Green Koi. Hats off and a heartfelt thank you to you kind folks!
Green Koi is awesome! Hands down the best dispensary in the area. Shop is very clean but the best part is the staff. Always super helpful and friendly. I recommend stopping by here for all your thc/cbd needs.
Great staff and prices
Always have a great experience visiting green koi. They have great customer service and are extremely helpful. I always recommend them to my friends. Probably my favorite dispensary in west Michigan
The owners here are incredible. So attentive and knowledgeable. I'd drive here from hours away if I had to
Very knowledgeable and kind staff.
The best dispensary I’ve visited. Best service, best product (expertly curated), and a drive through. Love this place any time I’m in the area.
Convenient pick up window and location. Good prices, quality, and selections. Pleasant and competent staff, the only dispensary I've been to with a Mandalorian working the window. This is the way.
A triple threat and Green Koi is exceptional for all three categories. Just off the freeway and and helpful staff!
The most polite and helpful people I've met. It's definitely my favorite
Green koi has the best edibles an flower money can buy. I've been all over Michigan stopping at several dispensaries and have found green kois hands down has the best recreational products out there. They might be a little pricey but you get what you pay for. Excellent flower outstanding edibles 5 stars across the board for this disp
This place really sucks customer service product all the way around.! You're better off going to jars down the road from this place
My favorite dispensary in west Michigan. Great all around, the staff, the store, the prices, everything. Always really happy with their products
Great knowledgeable, and friendly staff and very high quality products. Definitely recommend!
I love Green Koi so much i just had to follow up … it’s a big deal for me to support local businesses that are community oriented and Green Koi really does give back! I have a dog and a cat and I’m thrilled how Green Koi has raised a lot of money for Wishbone Pet Rescue Alliance, one of my favorite non-profits!
Top notch very well organized, knowledged budrista. Good pricing.
my boyfriend and I took a nice little getaway and this was one of the places we checked out. I found some flower I couldn't find around us and we tried some of their house products. we can't wait until next summer and we get to visit them again
Horrible service. Bud tenders just sat by holding conversation while I waited to be served, ended up just leaving
Love the store experience and working with a locally and community owned business. Appreciate the availability of high quality bud and the prompt deliveries and friendliness of Gilbert. I also admire their commitment to supporting organizations like Rainbow Railroad and the area pet rescue.
Though there are other dispos to go to, Green Koi remains my favorite. Nick always gives me great recommendations and he is the friendliest budtender. They've made some recent improvements to an already beautiful store and their product selection is broad.
UPDATED REVIEW BELOW..... I have to say that before today I was a full Green Koi supporter and would've granted 5 stars for sure. The majority of the staff has always been very friendly and knowledgeable. They have always gone out of their way to make sure I was receiving the best deal possible. A few months ago I discovered they
Exceptional service, with a very clear base of cannabis knowledge. With one-on-one interactions, and now newly lowered and very competitive pricing on amazing and quality products, Green Koi is the dispensary gold-standard! 10/10
Love this place, great prices!
Highly (??) recommended. The staff were warm, kind, and helpful. Great selection of products.
Great service and selection here. I always enjoy going here. Hannah does a great job helping you choose the best edibles.
Jackie was the best. I'd only been to 1 other dispensary and was a little intimidated. Green Koi had everything I needed. It was well worth the trip. Plus I learned quite a bit from Jackie. Thanks Jackie. And I love my new T shirt. I'll be back.
Some great deals were on offer when I went. Lovely staff and really nice store.
Very knowledgeable and competent staff, friendly and helpful each time I go. They have great product, lots of variety. Great deals every week, and discounts thru the rewards app. Love the drive thru! We're happy to support a truly local business that gives so much back to the community.
I love the bud tenders they are the nicest people. Shout out to Ashley! Thank you so much for your help and patience. The store is always clean and easy to find what your looking for. I am a loyal customer products are awesome fantastic sales! Check them out you won't be sorry. See you guys soon!
Jamar was awesome and super helpful! Always great selection and terrific prices!!
Love the drive thru option, staff is always super friendly, great product, love their rewards program
This is an amazing place . Thank everyone for the amazing service they provide
Staff is SUPER helpful, great deals and the nicest bathroom ever ????
I always have a great informative visit. I love the staff. Always knowledgeable and helpful. All around great place.
Super friendly staff. Great atmosphere.
Awesome customer service very helpful and friendly definitely recommend
ALWAYS friendly service, speedy and go above and beyond!
I love this place! The delivery driver is such a sweet girl. I'm so glad I found you!
Awesome service!! Super friendly and helpful. Beautiful display of all their products. Definitely recommend checking them out. Always well worth it.
I been going there for 2 years now friendly people they will help you with anything.
Nice selection of products
Although the bud tenders were very nice...its Not the best dispensary I've been to, limited selections, weird payment processing
I find everyone that I have encountered at Green Koi to be extremely professional and knowledgeable. Being friendly too is at the top of their list! For a relatively new company in Douglas, they are extremely supportive of the local community as well as not for profit organizations. They're such a socially conscious business alon
This dispensary is like walking into Tiffany's. It is so elegant I thought I was there to buy a Rolex watch. Very knowledgeable about the products and great staff.
Very nice little pricey need more flower
“High”-ly Recommend!! Incredible selection, high quality products, and best pricing in the Midwest! LGBTQ Owned and truly all inclusive of all people, walks & talks of life!
I love this place and continue to be impressed by Green Koi's knowledgeable and welcoming staff. The budtenders know their stuff. Vibe and atmosphere are both great and they have a beautifully curated selection of high quality products with tons of options. Koi is LGTBQ+ owned and owners are locals--warm, kind and inclusive--committe
Great servi
Efficient, knowledgeable staff. Easy to get in and out with what you need. Recommend it!
Staff was nice but the prices are honestly crazy. I can get a cartridge for 20 most places but here it was 35+ at minimum. Also we’re recommended lower quality joints for cheaper price (understandable) but the price wasn’t even really different. Feel like we got ripped off
We went to Green Koi while we were visiting from Chicago. The experience was really awesome. We checked in with the front counter and the person working at the counter was so incredibly friendly. Then we were called into the retail part of the store by another amazing employee that walked us through all the newest products. He showed
Knowledgeable, friendly staff. Great one on one experience.
My absolute favorite place to shop at. Staff is always friendly, knowledgeable, and willing to help!
Thank you I love your store travel there twice a month great staff and great deals. Keep up the wonderful service you provide
One of my favorite dispensaries even though it's about a 40 minute drive. Great sales and customer curbside service make it very easy on me.
Nice place to go for all your med/rec usage! Loving the drive thru and the convenience of it being located so close to Holland
VERY FRIENDLY & very knowledgeable people work here. I’ve been there many times. ?????
I really dig this store. We live in Holland so it's our closest dispo. We've been there in person many, many times and recently have begun to utilize their delivery option. I still cannot believe that I can place an order online and have it DELIVERED to my door LEGALLY! So cool! Their drivers are always friendly (don't forget to tip
I love Green Koi! They've got me variety than any other dispensary that I've been to.
Associates are always friendly and knowledgeable here. They answer questions, give suggestions and are quick with a smile. Great place to shop! Very clean, convenient to get to and good experience from check in to departure! Only dispensary I shop at because it is the best I have been to.
Love shopping here, The staff are very knowledgeable and very eager to help you...
The staff was extremely helpful!
One of our absolute favorite places to visit when we are in town. This is our first stop when we come to our summer home in Saugatuck and our last stop on our way out. Always something new. The staff is always amazing, super helpful, relevant and know exactly what they are taking about. The place is always clean and the check in proc
Deceptive wording in ads and specials to get you in the door. Cool employees agreed with me, but management wouldn't do anything to make things right after I had paid and realised their "deal" wasn't as advertised. Pay close attention to what they're ringing you up for and how much if you go in for one of their many "specials"
The pictures hanging were very delightful!!! I could see the smoke in plant form and read about terpes and levels. Great display and really good smoke!!
Green Koi is extremely professional and customer friendly. They have safety practices in place and are very courteous. They also carry a wide variety of wide variety of cannabis products. They were one of the 1st in the area and it is my favorite retailer.
I love this place!!!!??????
Beautiful displays and very helpful and friendly staff. I had to leave a review bc it showed 3 Stars at the time and that is definitely not an accurate review - this place is awesome
Love this spot! We always stop in on our way to New Buffalo , Chicago great deals , tons of knowledge ??
Great products and even better environment. Everything you need can be found here
Great place! I come to Michigan every year and this place is one I look forward coming to! Highly recommend stopping by
Great knowledgeable friendly staff. Professional A+ plus flower and tincture
First time customer medical card holder It took four days of trying to get aero pay to work. Unable to leave home at this time so was thrilled to get delivery without cash. Received call from G stating there was confusion about my medical card ? When G arrived to deliver I was told I was not registered with them so couldn’t have disc
Everyone here is super kind and always eager to help, the products are all very good and the prices are pretty fair. I don't go often but every time is pleasant.
Love this location! Everyone is very nice and super helpful! The drive thru window is very convenient
One of the best dispensaries I've ever been to. Kind and knowledgeable staff, easily accessible, and prices that are unbeat. For the experienced and novice alike, Green Koi is worth your time, money, and support.
Great dispensary with excellent customer service. The bud tenders are knowledgeable about the strains and products and can help anyone find what they are looking for.
Best Customer Service!
Love that the staff was really knowledgeable and had personal experience with similar issues and helped pick a product that has worked wonderfully!
First time there and they made me feel like family and guided me with my choices..wonderful staff and products.
Great place! Friendly, fast and courteous service. Best of all, prices are great!
Very clean very organized employees were very professional everything was just as I expected it to be I hope to return here at once but many more times and I want to thank Green Koi for their service
Good prices great product and the staff are very helpful
Lovely people and wonderful service, the diversity in options and ways to help is outstanding.
A lil off the beaten path,, but one of my favorite stores of all of Michigan! Always hit here when close to South Haven!! A must!!!
The Employees know just what you need and are very willing to help.. very clean place with a very welcoming environment….
Staff is always amazing. Great at answering questions and suggestions for products. Online ordering is always correct and quick.
Green koi has the absolute best quality cannabis in the area and with daily specials. The staff is always friendly and provide an experience comparable to dispensaries I’ve visited in Cali and Colorado. Don’t waste your time and money going anywhere else. This is the spot!
i love it here! the staff is always so friendly and helpful, and the products are wonderful! the store is also very clean and organized; i highly recommended stopping in :-)
Staff were wonderful and thorough. Clean. Great experience
Great selection and prices. Very friendly and knowledgeable staff!
Put in an order for delivery call to confirm it says yeah all good on this end. Wait over 3 hours and call back ask for eta and get put on hold. Manager answers and dances around the situation with as many ums as ok I’ll look into that. Great first experience.
Clean.. but, it's not deli style. Pre roll joints 15 bucks.. yikes
Great selection, friendly staff. Make sure to get the house made stickers!
Friendly and knowledgable staff. Wasn't sure what I was looking for or the type of product that would give me the best results. Found just the right fit for me. Like Goldilocks, I found the one that's juuust right. Thanks!
Beautiful store inside and out. Budtenders were all super knowledgeable and exceptionally friendly. The variety of products were unmatched. I highly recommend this dispensary to anyone. 10/10
They are nice and all, but I think there stuff is to much, I can always find it cheaper and better!!!!
I've been a longtime user of certain cannabis-based products as an approach to therapy for my osetoarthritis. Among legal options out there, Green Koi is among the best, hands down. Their institutional knowledge of all their product lines extends not only from the sales staff but also their owners, Ethan and Dave, who seem very hands
Always cool cats??
Bests buds in Michigan baby!!!
Absolutely love this place. Everyone is very knowledgeable and kind. Great prices on flower and all of your THC needs. Easy in/out of store and parking. Handicap accessible. They take out of state government issued ID as well. Highly recommend.
Informational and an all out good expirence.. staff was nice and helpful.
Way way overpriced.
This is one classy dispo. The staff is very courteous and the young woman that helped me was very knowledgeable. The price point was very fair. I would highly recommend Green Koi to anyone.
Love Green Koi. Whenever we are in town it's a must for us. Knowledgeable, friendly service, great product and a good selection. Beautiful facility in the perfect location in the middle of everything.
It's an alright place. As for business the way it's ran is mediocre. No communication. I've been happier at other dispensaries.
Great service, price and selection. Will be back.
Staff is super helpful. Great spread of products and lots of discounts, free stuff too! I'm going to stop by whenever I can.
Well maintained store on the outside as well as the inside. Lots of options and knowledgeable budtenders. Great customer service and good prices.
Great staff and product selections.
Very helpful and and good personality. I would recommend ya'll to people.
Wish I could rate Green Koi more than 5 Stars! The best experience visiting a Cannabis Dispensary started the moment I entered the facility! Greeted by one of the friendly employees who walked me through their processes. Offering a vase array of products with very knowledgeable employees answering all my questions (I am inexperienced
Wish I could rate Green Koi more than 5 Stars! The best experience visiting a Cannabis Dispensary started the moment I entered the facility! Greeted by one of the friendly employees who walked me through their processes. Offering a vast array of products with very knowledgeable employees answering all my questions (I am inexperience
Awesome staff! Great variety
I love this place! I have problems sleeping, so I was looking for some edibles to help slow my brain down a bit. The staff was knowledgeable, friendly, and fun! There were so many options. I even got a Green Koi Fanny pack, because why not. I live in Chicago, but I'll make another road trip to Douglas, and Green Koi soon. #worthit Fi
The store was clean and organized. Great easy parking with a drive thru. And there was a great variety of products. I was in and out quickly and the representative I worked with was great. Nick L helped me day one and Hallam assisted me on day two. They were both knowledgeable and polite and made my trip to the store worth it! This l
Ethan and his staff are great! Wonderful service, educate you about the products and so community minded. Beautiful store!
Clean and well appointed store, staffed by friendly and knowledgeable staff.
To my favorite retail partners, thank you Green Koi! Your effort to connect and commit to the Douglas community has shown so strongly in the short time I’ve been apart of your journey. Happy Pride Month to the FIRST LGBTQ+ owned dispensary in Michigan! ????????
Awesome dispensary with a great selection of cannabis. Jake helped me select some edibles and flower, his knowledge and recommendation was spot on.
Killer pre-rolls !!!
Good place with good products but the prices are wild! Can beat the prices on edibles by $15 for the same product by driving over to Grand Rapids. Would come here a lot more if the prices were better.
I first visited this fabulously designed shop a few years ago during the Covid crisis. At that time, customers were unable to walk into the shop but they found a way to care about each visitor. The drive-up service was exceptional and all the staff I encountered were well informed about all the products and cared enough to make each
The customer service at Green Koi is outstanding. It is commendable to see how they go above and beyond to make a difference in the community. Their products are the finest. Everyone in the area are grateful to have them around.
Great but double check your discounts and deals. They shorted my a cart, I did the 5/$100 deal and got 4. Good thing I checked before leaving. They ended up giving it to me the 5th one for free, and told me their online deals aren’t valid, but still honored it.
??
Nice place
Not cool to advertise prices you aren't willing to stand by. Do not regret leaving and going down the road..i got 2 full oz for 150 while you tried to scam me out 60 bucks extra for a half for 222 when it was priced 120. Do not go here. Oh and that's also after saying you'd adjust it but went back on that. Not cool. I've been in t
Incredible dispensary with a wonderful selection of product. The staff is very knowledgeable and very friendly. This is my go to the dispensary every time I visit Saugatuck… and Nick is my favorite budtender. He rocks!
I’ve been going here for a sleep remedy vs. taking a highly prescribed medication for sleep and it works! Also the staff is knowledgeable and open to answering questions!
Beautiful store, friendly and knowledgeable staff. Wide range of products, including some premium options and gadgets. We camp in the area pretty regularly and always make a point to stop in.
The people are great and very helpful. The store really nice and clean. Overall very happy with experience and great prices
Very classy feeling. The staff are very knowledgeable about all their products and the selection is top notch. The prices are very reasonable and the order ahead feature is a nice bonus. This is our go to shop, hands down.
Best dispensary around. Great selection with fair prices and my wife loves the inside of the store. Its worth the drive.
I cannot say enough about the service and quality received at Green Koi. I travel back and forth from the Chicago area to Saugatuck/Douglas weekly and I have tried many other dispensaries both in Southwest Michigan and Chicagoland. No other dispensary has provided me with the same level of customer service and high-quality product li
West Michigan is lacking in dispos, and Green Koi makes up for it! With a knowledgeable and friendly staff as well as a wide and ever changing product offering, they are an incredible dispensary for both med and adult use products. Couple those details with having one of the most beautiful showroom floors in the state, and it’s a no
Green koi has a great and diverse team that is always happy to greet their customers. They offer a wide selection of quality products. I like the topicals and the gummy edibles.
Green koi has a great diversity of product. That product is some of the best quality across all the Midwest. But best of all, the employees are some of the most customer focused (and happiest) I’ve seen in any of the Midwest stores.
Really great to have a place like this to shop. The selection and quality are consistently great!
A real experience
Always love going to the Green Koi, they have great products and a great staff, Cody has helped me a few times and always makes sure I'm taken care of when I'm there. High quality products, huge selection of flower/concentrates/vapes/edibles, and a friendly/professional feeling every time you come, what's not to love!
Low quality, way overpriced. Staff just awful. Luke was incredibly disrespectful and had some not very kind things to say about his employers. Makes me question the integrity of the whole business. Would NOT recommend. There are plenty of better places that have been around for a lot longer that will give you no issues. High quality
Beauty place are Bud tender was amazing definitely someplace will go back to
Great dispensary. I am new to concentrates and the guy that helped me out knew a lot. Loving the butter!
Very friendly and knowledgeable staff. Each time that I have shopped at Green Koi the employees are patient with all of my questions. I'm a flower girl and the quality of bud is really really good. Thank you Green Koi!
They use the debit card system as an ATM. So not only do you pay a $3+ fee to use it in their building but then your bank also applies a fee for using a non-participating "ATM". This was not explained during the transaction. I'm not sure I'll be back if they can't do it an easier way for card-paying customers.
I was greeted at the door and asked to take my temperature, which was easy and hands free as they have a high tech operating hands free system. The environment is very modern yet welcoming. Everyone I met was very kind and informative. They are very understanding of their jobs and I also had the opportunity to meet one of the manager
Super friendly staff with a cool vibe. Picked up the death valley bud, good stuff.
Great staff , very friendly service Ally was very helpful. Quality product , loved the drive thru .... was pleasantly surprised with 2 free prerolls with my order from a special they were running ! Cheers .
I live in Holland and I recently tried Green Koi's delivery service for the first time, was super convenient. Two thumbs up!!
Real nice staff - great products - thanks
Great selection, helpful and kind service, and beautiful store. This felt like a store in San Francisco, Denver, or Portland. They are doing an amazing job. What a shiny gem for SW MI!
Great store, helpful staff,but the website needs something...
Curbe-side pickup is excellent. The staff is knowledgeable and the service is excellent. The product variety is getting better. As we battle long-term chronic pain, it is encouraging to see that Green Koi truly seems to care about the quality of their products and people.
Great service. Great products! Great people. Order online and pick up at the drive-through. You can also go in and get helped by bud tenders That are well trained and knowledgeable.
Great place! Great service and great knowledge of product! I will be back!
PUFF FOR PUFF.....THE CHAMP!
I always have a great experience here. Tried out the Mom's Spaghetti today. This made my Sunday!
Quick service, to the point.
Nice selection and beautiful store. The staff is very knowledgeable.
Great prices and fantastic products! This place is one of the best!
Fantastic selection. Knowledgeable staff. It's not five because of wait time for pre order online pickup that was ready via text with cash was too long. I was first in line and it took a few minutes before seeing anyone. But professional throughout otherwise.
Very knowledgeable staff. Love this place.
Great service Thank you Nick and Alley??????????
Very friendly staff and the inside of the store is really nice. I was looking for a quality sativa vape and the golden goat is all that.
High prices, decent product. Drive your nicest vehicle to pickup orders, they tend to go to the better looking cars first rather than the less wealthy looking ones. Edit: went back and had a positive experience However, upon returning and attempting an online order I was given 3 different reasons why the refused to deliver. One of t
I showed up 10 mins to close and the "system was down". I had cash and an ID. Guess I just don't understand the game well enough. side note:THEY ALSO GOT SOME DRY AZZ WEED LMAO. do yourself a solid and treat yourself to ANYWHERE else but this spot. Find fresher product ina ditch
The nice thing about Green Koi is that it’s a mile down the road, the bad thing is that when I bring friends “in the know” their prices embarrass me. “After mountain biking we’ll stop at Lume since we’ll be out there anyway,” becomes a common refrain. Hopefully, in time, the consumer will win and they will be forced to fall in line w
Ryan is awesome! He is very knowledgeable and always provides me with great customer service.
Fantastic staff and products! Will visit in the future.
Awful customer care
Green koi has awesome staff! My bud tender was super nice. I got some flower, docs og, and whipped cherries. Both were top shelf! Docs og is super tasty! And whipped cherries was super frosty!
We were in town from Chicago and happened to stop in. Great place! Lots of variety. Nick was the coolest, friendliest budtender ever!!
Staff is very knowledgeable about the different products and the know what to recommend for your personal needs.
Love love love green koi ?? Their so welcoming and have great products! My all time favorite spot!
Friendly, convenient, place with reasonable prices.
Placed a order for curbside pickup at 3pm. Didnt get any help till 335pm. Got my goods by 345. My car had died because I waited so long for my curbside order(had the radio going). The employee that helped me, told me he would get me jumper cables and jump my car. 15 min later he was nowhere to be found. I started to ask other cu
You can get your bud here but you're paying more for the same thing you could get cheaper elsewhere. Unless you live close to here I'd check weedmaps first.
Great service
So neat inside! Very organized & they were very knowledgeable. Masks still required and I, of course, will abide when needed for sure. Thankful places are open! ?? I will be back!
Nice. Clean. They obviously cared about the safety of their customers and employees. Good products.
Ordered curbside and when I arrived yesterday the parking lot was swamped. But a friendly budtender told me that my order was in queue and would be out any minute. Considering how hot it was and the fact that just about all vehicles in the lot were running exhaust, and how quickly the staff was hitting that pavement, I was really imp
Great staff, the process is seamless. Edible lose any jump after 5 days. People 5-star, process five star, product 2.
Had a wonderful experience, Nick was great.
I’ve had some really good stuff from here, but I’ve also seen more than one different strain come out with mold on it. Those white crystals ain’t kief.
A must !! For the Cannabis connoisseur!
Great staff excellent Covid precautions fine smoke and product a must visit.
Love this place!!!!! The curbside service is awesome...staff is very friendly and helpful
Great service, I honestly can't stress that enough. Walked in very clueless as to what I wanted and left there very happy with what I had taken home. The lovely lady that helped me has an immense knowledge in anything I had questioned her about while also being very personable.
Don't waste yourtime!
Great place near the Lakeshore in Saugatuck Douglas Area. My budtender was very knowledgeable and set me on the path to some really nice meds would definitely go again good quality!
The pics online look incredible. When I went, it was pick up only. The service was quick and my product was ????
They're very friendly well informed I would highly recommend it.
Everyone here is always so so nice and welcoming. Any questions I had were answered and recommendations offered. Best experience ever!!! Thanks Green Koi!!!
Overpriced and very rude. They try to say "exotic" or "high quality" but if you go to skymint, pharmhouse wellness, or sozo you can find a much better deal and get the same high you're looking for. They'll try to sell you with exotic names but at the end of the day you're going to get rhe same high, but you're gonna get it for double
Staff is super friendly and welcoming but the wait to get any kind of help was a bit ridiculous, which the staff recognized, but come on. Some customers were just sitting around talking to employees. It wasn’t that they were particularly busy.
30 minutes wait just to get poor treatment from the bud tender, extremely rude. The flower was old, dry and very poor quality for the high price. Won’t be returning.
The Durban Poison is one of the best sativas I’ve had in a long time. Always friendly staff. Thank you Green Koi.
Quick, courteous service, curb service, good selection.
This place is really well put together. Everything from service to variety and quality of product. One of the best dispensaries I've visited.
This was my first time at a dispensary ever, and I can say it was definitely one of those experiences I will remember. Immediately as you walk in there are two ladies behind a desk in which they ask for your ID (as every dispensary would do). They were very friendly and were enthusiastic about me being there. I entered the door and
Friendly staff, fast curbside/online pick ups.
This is the nicest dispensary I've ever visited...countrywide! If you have any aches,the beautiful budtenders,know their cannabis. ????
Great place easy place to order and pick up and leave
Great and attentive staff, good selection and slick design. Worth the trip (it's an hour drive one way for me) and a great overall dispensary.
Very friendly and knowledgeable
I love this dispensary, everyone is so friendly and knowledgeable and was well stocked with everything I needed. They were even giving away free pizza from Isabel’s which is also great.
People where really awesome Got a free tee shirt for signing up for reward program, they are kinda pricy compared to reading but all is good!
Way to overpriced for bunk weed.
Wide selection of flowers, edibles and more. Good service. We stopped in for a cheap eighth and a pipe but ended up spending $100. Its best to know exactly what you want before entering or you might overspend.
Efficient and friendly staff, excellent products.
Absolute chaos, worst layout of a dispo I’ve ever seen. Just order online and avoid the mess inside.
Great staff. Great selection. Great prices.
I'd recommend calling ahead for delivery orders but the product and packaging are good
One of the best dispensaries I’ve ever been to! The flower is amazing! I have smoked the Durban Poison, Lemon Cake, Queen Mother, and Golden Goat! Each one is better than the next! I can’t wait to come back and try more!
1st time experience going to a dispensary, very friendly staff, helpful and good selection of products to chose from. Really enjoyed the products I was able to try. Hope to return one day sooner than later since Indiana sucks.
Amazing Destination! Great service and products. I appreciated the vast variety and knowledge of the staff. Definitely will be back!
A boutique experience in marijauna buying Expensive but fun.
Beautiful store with friendly and helpful staff. Highly recommend if you're in town and ready to relax!
Great customer service and excellent bud. I tried out the Moonbow and Golden Goat. Both are stellar. I will be back.
Great selection and the staff was really upbeat. This is not your typical run-of-the mill dispo. A lot of attention has gone into the beautiful interior. The flower smelling station is also really cool.
Wide range of quality products. Pre rolled, edibles, buds. Excellent and knowledgeable staff. Clean establishment.
Friendly staff, theres a lot of poeple but the lines move very fast. Great selection and reasonable prices.
Go to the New Standard that was just opened in Saugatuck. This place rips you off. Prices are outrageous!
Great place! Fantastic, knowledgeable staff! Love the vibe.
Very helpful and friendly you get a chance check them out
Very nice store with knowledgeable people.
Good vape selection
Great place with excellent service. Definitely a one of a kind cannabis shop.
I am always impressed by the attentive service & knowledgeable staff here! Huge selection of strains - WOW
Staff were helpful and friendly! Bought some flower.. got a few different kinds and loved them all. Mom got some thc muscle freeze and it helps her pain go away.. so I would definitely recommend that! Great spot to be at. Thanks Green Koi
Very loud, small spaces and you have to sit at a bar to get your order. Absolutely not for medical patients or anyone with social anxiety. Good product but pretty pricey, too. I had made an online order on my last visit and when I arrived it wasn't ready yet, so I called in and had it suggested to me that it would be quicker to come
Super happy with my experience. People are very friendly and helpful. Will definitely be a repeat customer.
Fabulous place. Bright, spacious and well lit, a decent selection of brands, good staffing. ATM on premises. Right down the road from The Dunes, and very queer friendly too!
First time in. Great shop. Front desk was super friendly. I knew what I was looking for and the employee in-shop was very knowledgeable about their products and quickly narrowed it down to pretty much one product. I was in and out in about two minutes with exactly what I wanted. There was almost a bar atmosphere and everything was ve
This place is great....I absolutely love it. Great staff and great medical prices.
Super cool staff and relaxed atmosphere especially compared to Illinois will come back again ????
Good product. In and out
Great place super helpful and knowledgeable
No explanation needed. Except the staff are very knowledgeable and will point you in the right direction for what ever it is you are looking for!
This place is really well organized. Of course there are great products, but the service and knowledge of the staff as well as general logistics is what stands out.
Excellent customer service and believe it or not the products are even better.
Polite and knowledgeable!!!
Today was my first time at any dispensary and it was a great experience! Even though I know nothing about the product I felt as though the staff and whole process of purchasing was great. Juan helped me today and answered all of my questions and helped me customize a purchase that was best for me! I will definitely be back!
Great place to go to for your cannabis needs. Staff is knowledgeable and very kind. Definitely recommend stopping in if you are in the area.
I LOVE Green Koi! From the very first time I ordered from there and used their drive thru services to getting to shop in person they've been top notch! Customer service is always friendly, if I ask for opinions they have some good insight and the vendor days are pretty neato! I especially like their preroll 5 packs and they always h
Very friendly and informative staff.
Vast and copious selection of high quality products. Green Koi's operation is efficient whether shopping online and doing curbside pick-up, or enjoying the shopping experience in person. My Mom loves the topical salve to manage her back pain. Excellent weekly specials and rewards program. Customer service is personal, profess
I was very happy with the Green Koi! As a medical patient, I felt very well taken care of. Although the sales floor is tight, plenty of associates were helping out the many people inside. After a brief three minute wait/browsing time, an associate called my name and helped me out. The individual assisting me was very honest and cared
Place is fine but the emails are getting out of hand. When I unsubscribe from your email list that means remove me from future mailings. Why am I still getting your junk mail?
Pretty dope place.
What a great place! Staff is super friendly and helpful, and the senior discount... whee!
Fabulous dispo right next to the Dunes! Primo flower and Jack & Nick are all that!
Excellent! Both staff and storefront are top notch! There are stores closer to me, but I go out of my way to buy from Green Koi. Love you guys, keep up the good work!
So knowledgeable and helpful! I'm new to all of this and Jack helped me understand my options. I've found my trusted place!
??
Refused to accept mi ID for 96 y/o female
Bit overpriced
I always like to check out independently owned dispensaries. The individual that helped me was very knowledgeable. Great selection to choose from. I’ll be back
Upscale and beautiful inside and out. Very helpful staff and a wide range of products.
THE FLOWER HERE IS EXCEPTIONAL, ALWAYS
Good deals
Terrible service, paid for .7 prerolls and got .5. Big run around over an hour in store when it was originally a curbside pickup
Very friendly and knowledgeable
Best dispensary around!
Used to be good last year but has quickly turned to trash. They have hired a wanna be Steve Aoki that has poor knowledge and social skills
Great experience! Staff is very knowledgeable!
Prices were a bit higher than im used to. However the store atmosphere and design was pretty awesome and the people were nice too!
Friendly, knowledgeable staff.
I have tried other dispensaries in the Douglas/Saugatuck area and this is by far the best in terms of quality of product and staff knowledge. Check it out! You will not be disappointed.
I am a newbie at the marijuana thing. And to be honest was slightly intimidated by the thought of purchasing something I didn't know anything about. But I needed to find some pain relief for my husband. I was visiting Douglas and lo and behold discovered Green Koi. From the moment I walked through the door to the point of the sale,
Don't know about products, people are rude!!!
Low quality, high prices.
Very pleasant experience and knowledgeable staff
Beautiful place, great experience
Wonderful people to help you and a great selection to choose from.
From the ladies at the front desk to the associates in the room, all very helpful and accommodating. Thank you for making the experience fun and easy going!
I purchased a 10 pack of prerolled and when I got home to open there were only 5 in there. An employee or took 5 rolls for themselves. Check your stuff!! They don’t have multiple people check your stuff like Illinois. Very disappointed. Even the label says 10 pack and I purchased a 5 pack as well. Two different size boxes. They rippe
Very friendly staff and very helpful for any questions you may have! Very beautiful and clean inside. It feels very high end inside and out!
I was very pleased with Green Koi. The person assisting me was really knowledgeable and guided me to a great sativa strain. Overall their store has a great vibe and chill atmosphere. Next time that I visit I'll definitely stop in again.
Very experienced staff and ONLY quality products in their inventory. Love their service and I haven't even been inside yet ?? online ordering makes the process simple and efficient.
I purchased a 5 & 10 pack of pre-rolled and love them! I had a snaffu on one pack where a few were missing, the manager contacted their vendor and they provided me a credit for future purchase. Excellent service on the reassurance. Blake greeted us right away and answered all of our questions, super friendly. The other staff was eage
This is a really nice place. People are very friendly and helpful
Beautiful shop. Artsy display cases. BUT $80 a gram for vapes? WTF? All other prices are Far Far above market compared to my hometown Traverse City as well. If this was the only shop available to me I wouldnt be able to afford my meds. I feel terrible for the people of Saugatuck. I felt as if my bud tender thought he was doing me a f
One of the worst dispensaries I've been to in any state. Staff was slow and let people hang out to linger around making it hard for the people trying to look at the displays to decide what to get.
I continue to be impressed by Green Koi’s knowledgeable and welcoming staff. The vibe and atmosphere are both great and they have a beautifully curated selection of high quality products with tons of options. The owners are locals—warm, kind and inclusive—committed to our community and who continue to be trailblazers in the industry.
Fast, friendly, and nice selection of all thing 420
Curbside pickup is hit or miss. Sometimes they come out sometimes they let you sit there for 15+ minutes as the only car in the drive thru and don't come out. Multiple times have had to call the store to get someone to come outside. Other than that, ok I guess
They make you wear a mask...like today. Won't spend a penny here.
Great store, and a safe store. The staff is extremely helpful, and very knowledgeable. 10/10 would come again
So, where to start? I chose this place out of many of the road. They didn't disappoint me at any point. Showed my PA license received a discount, prices were some of the best around, and the ladies were very charming. Thank you!!
I give you guys 5 because you went over and beyond for me. I left a previous review, however I think you warranted two!! Prices were pretty low and I was even able to save 10% by showing my out of state Pennsylvania medical card. I surely didn't know that was possible and I was told about it. Whenever I'm in town, I'll definitel
High end cannibis shop with lots to offer. Some of the people working there are VERY knowledgeable and some are clueless! It's hard when your looking for something special, specific, and the person helping you just kind gives you a broad overview of everything they have based on the tablet in their hands and looking at their website
Green Koi will always hold a special place in my heart because it was the very first legal dispensary I've ever been to. My wife and I stopped in again this past weekend and Juan was very kind and helpful. He went out of his way to answer questions for us and even hooked us up with some free swag! I love this dispo and will definitel
Loved the set up and cleanliness of the store! We came from out of state and couldn’t have been happier with our purchase. Jack helped us and they were so extremely helpful, informative and kind. ??
Great experience: quality service, quality products. Went on a promotional day offering buy one, get one on edibles. Left with 3 times the amount I acquired in Illinois at a dispensary for half the cost!! Great deal!
I've visited a couple times in the past year or so and every visit is smooth and quick. They have a great selection of flower and there's good deals running pretty much every day. The online ordering system is great too. Highly recommend, the people that work here are always nice and helpful!
I stopped in once on a day trip. the building is very nice and tranquil with plenty of seating for anyone struggling to get around. the girl at the front desk was very kind and informative. I snagged a couple carts and some concentrate for a pretty average price when it comes to your standard michigan brands with no complaints on qua
I love Green Koi! This is a very nice place...very classy! The staff is VERY knowledgeable. They has all the info you need wether you are there for medical or recreational! They have a loyalty program( they are a little skimpy on the points) and the price are comparable to other dispensaries but you can save some decent money with th
Someone close to me recommended Green Koi. The staff was welcoming and helpful. Juan helped me pick out the products that suited my needs.
Curbside is awesome! Was my first time doing it.
I love the personal service. It's Cafe style storefront is really charming. You feel like you're among friends. Juan was very helpful. You know right away that he is quite knowledgeable. Downside.... Prices are quite high. If you're looking for premium service and don't mind paying for it, this is it.
Great selection - and super-knowledgeable staff. Green Koi has set the bar for what all dispensaries should strive for!
WOW! Incredible selection, knowledgeable and helpful staff, easily accessible and really comfortable environment make Green Koi my favorite dispensary I've visited across the country. This team has curated products that are consistently high quality and effective, meet a variety of needs and keep new products coming in so there is al
Friendly and knowledgeable.
Visited Green Koi for the first time today. Nick was super helpful and really knew a lot about their flower and edibles. I felt like he took good care of me. Their store had a very cool vibe as well. Thanks Green Koi, I will be back.
Love this place!!!! I had such a great experience visiting them, the staff was extremely personal and helpful. You can tell they work hard to make you feel comfortable, are prepared to answer any questions with extensive knowledge, and have an immaculate ambiance! 10/10 great vibes, will be back!!
A rather BASIC shop....but PERFECT for EVERYONE!! in store, drive thru, curbside and DELIVERY. MIC DROP!! You will not be overwhelmed. You can get good advice on products, advice that matters and more. Knowledge of products, GROWERS- "$@!UTE" , and some guidance if needed. Know Your Brain Know Your Strain know your reason and i chall
If you need medical marijuana THC patches this is a place to get them. It is a great place. They got all kinds of stuff there.
Ordered online on Friday and specified a Sunday am pickup at 11am. When I got there, they had cancelled the order. No text, no nothing. Probably won't be back.
This was my second time here and sad to say a 360 turn from the good service I got the first time. Some buzzed bubbly young lady talked my ear off and took forever to let me in. She took my email and promised a 10% discount which I never got. The young man who waited on me was OBVIOUSLY new and couldn't answer any of my questions. I
GREAT dispensary. I've only been here about 4 times now, but each time has been great. My most recent trip put me in the hands of budtender Gavin. He was really friendly, cool, and helpful. I gave me a list of things, and he was encouraging that I was getting some good stuff! I also had questions about sativa edibles and he made
Kind of weird energy but quick in and out. The prices aren't bad quality is ????.
Phenomenal experience and great prices. You can't beat fresh quality and taste. The flower is definitely a must try. I prefer vaporizing you get better medicinal quality . I can taste the pure goodness of good drying and curing. Stop in try the point break if you can snag it.
I've been to Green Koi a few times and it's always been a great experience. Their flower is very pure and the staff is always super friendly and they seem to know what they are talking about. Great dispensary.